MCL are market leaders in the specialist Management Services field, currently administering concessionary free travel schemes on behalf of more than 100 local authorities (County Councils, Unitary Councils and District Councils) with over 1.6 million English National Concessionary Travel Scheme passes. To view areas in which MCL is currently involved, please click here.
Use of these passes results in the need to reimburse some 270 transport operators totalling what will be in the order of £130millions per annum following the introduction of the English National Concessionary Travel Scheme. Data in support of the reimbursement payments is processed, checked by MCL, leading to the calculation of payments due.
What are management services? Put simply management services involve the operation of a range of administrative and/or financial procedures on an out-sourced basis.
For example, MCL's Management Services contracts to administer concessionary travel schemes, include:
• The
collection of electronic ticket machine data and manual returns from operators
• Apportionment
and processing of operator reimbursement
• Monitoring
and audit surveys
• Financial
administration.
For more information about what these contracts involved, click here. For information on MCL's current Management Services contracts click on current contracts.
Other similar areas where MCL's experience and capability can be deployed in the Management Services context include the operation of integrated ticketing/revenue apportionment systems.